• Orders are typically processed and shipped within 1–2 business days.
• We ship from our US, UK, or China warehouse based on your location and stock availability, using DHL, FedEx, or UPS(yolobox serial). The accessories ship with CNE or China Post.
• Free shipping is provided, but import duties and taxes are not included and
  may be charged according to your local customs regulations.

YoloLiv warrants that each YoloBox device will be free from
material and workmanship defects under normal use for 12 months from
the date of original retail purchase.

If a defect arises and a valid claim is received within the warranty period, YoloLiv will, at its sole discretion:

• Repair the product at no charge, using new or refurbished replacement parts;
• Replace the product with a new or refurbished product of equivalent value;
• Refund the original purchase price (only when repair or replacement is not feasible).

At Yololiv, Your Success Is Our Product. We don’t just support you — we obsess over perfecting your experience

• Our email, WhatsApp, phone
• Dedicate VIP support with Josh Gately (Our Top Tier Support Engineer)
• A vibrant 12k+Facebook User Group
• Our support blogs, 50+ full-page user manual
• Our tutorial/tech tip videos, customer success story videos
• Our weekly live shows (for Live Q&A, demonstrations)

• 100% Authentic Guarantee — All products are genuine and come directly from YoloLiv.
• Priority After-Sales Service — Enjoy fast and reliable support from our support team.
• Direct Technical Advice — Get product recommendations and troubleshooting help from the YoloLiv experts.
• Global Warehousing — Orders ship quickly from the nearest warehouse (US, UK, or China).
• Clear Communication — No third-party resellers or delays — talk directly to YoloLiv.