Eligible Refunds

We offer refunds only under the following conditions:

• The product is defective or DOA (Dead on Arrival);

• The issue is reported within 7 days of delivery;

• The return is authorized by YoloLiv and the item is returned in like-new condition with all original accessories and packaging.

Non-Refundable Conditions

We do not accept returns or provide refunds under these situations:

• Customer changes mind after purchase (non-defective units);

• Products returned without authorization;

• Damaged, modified, or incomplete products;

• Software, licenses, or digital services.

Return Shipping

• Customers are responsible for return shipping costs, unless the return is due to a confirmed product defect.

• YoloLiv is not responsible for damage or loss during return transit.

Important Notes

• YoloLiv reserves the right to interpret, update, or adjust this policy based on the actual situation and product model.

• This policy applies only to purchases made through authorized channels.

If you still have questions about Refund policy, feel free to email our support team for help: contact@yololiv.com